Power BI support

Support plan options, links, and self-help resources

Service Status Per Region

Asia Pacific

Service Outage/Degradation

No known issues: Power BI is running smoothly


Power BI customers using dataflows may experience long running refreshes or refreshes stuck in cancelling state. As a workaround, please refer to the Power BI Dataflow known issues documentation. Engineers have identified multiple root causes and expect a first improvement of the experience to be deployed by end-of-day 06/30/2022. A next major wave of fixes is expected to be deployed by end-of-day 07/21/2022.
Note: For Power BI Embedded service status, click here.

Frequently asked questions

Additional resources

Power BI Pro

If you’re a Power BI Pro customer, support is included at no additional charge. Create a support ticket and we’ll get back to you soon. See Power BI Pro pricing.


Admin: If you're an administrator of your Power BI tenant, open a support ticket in the admin centre support portal.

National clouds

If you’re a national clouds customer, browse your options on the national clouds support page or search for answers and tips in the Power BI community.


Get started with Power BI