Thursday, April 20, 2017
Here you can find information regarding different scenarios you may face when refreshing data within the Power BI service.
If you have a web connector script that's using the Web.Page function, and you have updated your dataset or report after November 18th, 2016, you need to use a gateway in order for refresh to work properly.
When configuring a dataset, you may get an error indicating the dataset uses an unsupported data source for refresh. For details, see Troubleshooting unsupported data source for refresh
Please wait about 10-15 minutes for refresh to be reflected in the dashboard tiles. If it is still not showing up, re-pin the visualization to the dashboard.
You may encounter GatewayNotReachable when trying to set credentials for a data source. This could be the result of an outdated gateway. Install the latest gateway and try again.
This could be an issue with your M script within your Power BI Desktop file or Excel Workbook. It could also be due to an out of date Power BI Desktop version.
For a list of errors you may encounter with dashboard tiles, and explanations, see Troubleshooting tile errors.