Meet tomorrow’s customer demands today—with Power BI

Transform your retail operations and improve efficiencies by acting on insights that are delivered in real time.

Understand your customers, your people, your data—with Power BI

Know your customers

With so many shoppers moving online, they expect more than just rewards points and discounts. Gain visibility into the insights, patterns, and purchasing predictions you need at speed and scale to effectively connect with them.

  • Identify, adapt, and serve customers’ ever-evolving needs—across all channels.
  • Use hundreds of data connectors to combine petabytes of data from internal and external sources.
  • Deliver enriched, cohesive customer insights.

Empower your employees

Your employees are your most valuable brand ambassadors. So provide them with the Power BI tools and retail technology they need to deliver the best customer experiences possible.

  • Create a more collaborative environment by enabling your employees to generate actionable insights in real time using familiar tools and applications.
  • Keep employees connected, regardless of location—whether they’re in the back office or on the sales floor.
  • Increase productivity in a safe, secure environment—use Power BI and Microsoft Azure Information Protection to manage data access, security, and compliance.

Deliver an intelligent supply chain

Get the right product, at the right price, to the right customer, at the right time—while closing the gap between demand generation and fulfillment.

  • Reduce costs and deliver operational efficiencies by increasing end-to-end agility.
  • Use data-driven insights to anticipate and address changing customer demand both at global and local scale.
  • Improve logistics transparency and speed to market with data-driven insights while improving capacity utilization and inventory distribution across your stores and warehouses.

Reimagine retail

Accelerate your business’s retail innovation, agility, and overall resilience to achieve growth, regardless of market shifts and disruptions.

  • Adopt a forward-looking business strategy by using the Power BI machine learning, AI, and visualization capabilities.
  • Mitigate the impact of unplanned challenges by transforming your business from one that simply reacts to one that proactively plans.
  • Build a digital foundation and data culture in your organization that keeps up with ever-changing customer demands.

How retailers are putting Power BI to work for their business

Power B I is the chosen medium for our data democratization initiatives

“Power BI is the chosen medium for our data democratization initiatives. Our dashboards are accessed hundreds of thousands of times every month by thousands of our employees.”

David Zakkam
VP Analytics, Swiggy

Coca-Cola subsidiary, fairlife, implements Power B I and Azure solution to democratize data across the brand

"We like to think of it as data democratization across the company, to give people access to data in a single place, as that single source of the truth so many people are shooting for these days."

Austin Bristow
Senior Manager of Business Intelligence, Fairlife

Together, the Power Platform solutions created by our employees have made a huge impact on business processes

“Together, the Power Platform solutions created by our employees have made a huge impact on business processes across every brand and region in the H&M Group.”

Claes Söderström
Cross Delivery Coordinator, H&M Group

Explore sample reporting and dashboard solutions for retail

Global store analysis report

Visualize each store’s sales performance with a 360-degree view. Analyze KPIs and determine actionable insights across multiple attributes including products, segments, and geographies.

Customer segmentation dashboard

Analyze sales and profits while generating value insights based on product turnover-related customer behaviors.

Business intelligence reporting for apparel

Make informed decisions as you plan for the future—with advanced analytics that deliver critical insights related to margin, customer churn probability, and product optimization.

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