Connecting Zendesk and Power BI gives you an even easier way to explore and monitor your Zendesk data. Plus with the dashboard and starter set of reports in the out of box content pack, you can be productive immediately.
With Power BI and Zendesk, you can access critical information about your tickets, agents, organizations, and more through a customizable dashboard. You choose the data types and timeline; Power BI and Zendesk do the rest.
Want to ensure a data point is easily accessible? Use the pinning customization option to add it to your dashboard.
Have questions about overall ticket sales or a specific agent’s sales for last Thursday? You can get the answers you need through the question box on the dashboard.
Connect to what matters most to you. Excel spreadsheets, on-premises data sources, big data, streaming data, and cloud services: it doesn’t matter what type of data you want or where it lives, Power BI allows you to connect to hundreds of data sources.
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