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Softrock Digital LLP

Partner Directory

Overview SR analytics is focused on improving business decisions using data analytics and business intelligence solutions. Our tailor-made Power BI solutions have helped many brands improve their bottom line by making data-driven actions. We are an India-based business intelligence consulting firm with a core mission to assist its clients to turn their data into corporate assets. Our experts distinguish themselves by either holding industry-recognized certifications and by having significant experience in their field of expertise. Skills and expertiseComplete Enterprise BI implementationsBusiness and Marketing AnalyticsData Visualization ConsultingWeb Analytics Consulting What do we do? We intervene at a strategic and subject matter expert level, or on projects with exceptional people as the key ingredient.We provide the foundation of information management and analytic capabilities to harness all value from data that matters.Delivering insights at the speed of business and improving business outcomes. We have a broad portfolio of services, solutions, and capabilities focused on the most critical aspects of today’s data-driven world of business. Mentioned below are some of our core analytic consulting services - Business analytics consulting - helps clients discover data insights quickly, quantify the business impact, and develop a strategy to use analytics everywhere. Marketing analytics consulting - helps you power your business with statistical modeling and high information dashboards to empower your marketing campaigns and marketing decisions. Data visualization solutions - make your vast amounts of data more accessible and understandable, using charts, graphs, and various other visual formats to tell stories and answer queries much faster. Web analytics solutions - gives you the power to analyze how website visitors interact with your web assets. From demographic data, event tracking to customized filtered reporting, it will help convert your website into a high-performing virtual machine. Why partner with us? Highest level of quality and commitment to timely deliveries Complete transparency and trust of handling your data More than 20k hours of analytics consulting work completed An exclusive team of resources working just for you like an off-shore team Consulting rates starting at USD 60/hour We leverage our expertise in the new generation of analytics and big data to push your business growth and keep them relevant for the future.  

Metro Systems Corporation Public Company Limited

Partner Directory

  MSC Company Profile Metro Systems Corporation Public Company Limited is a Thailand-based company engaged in the information technology (IT) business. The Company is a distribution agency for computer hardware and software solutions, including full IT services. Our services cover everything in IT Lifecycle, with more than 17+ years in Microsoft Licensing business.   MSC Resources MSC invested a lot on Human Capital to ensure that we can provide best-in-class services to customers under all circumstances and requirements. New technological advances and trends dictated the requirements for new skill sets. MSC had been working towards enhancing human capitals to be able to meet such demands, as well as leveraging current skill sets to explore new solutions that can solve customer's pain points.   Power BI Delivery Team We have teams that launched alongside Microsoft Power BI since the beginning of the product. We also have other ready-made template applications that can fit-in the needs of your day-to-day business operations.  

NEW OCEAN INFORMATION SYSTEM COMPANY LIMITED

Partner Directory

New Ocean IS is a Microsoft Gold Partner for Application Development, Application Integration, Cloud Platform, Data Analytics. We provide different services in Power BI as belowPower BI Implementation·         Data Aggregation and building Tabular model / cubes·         Data visualization and reporting·         Power BI Embedded·         Azure Analysis Services·         Power BI Report Server·         Migration from other solutions·         Analytics for business insights·         AI / ML IntegrationPower BI Training·         Power BI Visualization with Excel·         Power BI Visualization with MS SQL·         Power BI Visualization with Different Data Sources·         Discover your data and insight analytics·         Embedding Power BI into Your Existing Web ApplicationOperations and Support·         Performance Enhancements·         Regular support and enhancements·         Data maintenance·         Monthly reporting services support and updates

Online24x7

Partner Directory

Online24x7, a rich experience of ten years in the industry, has been a popular choice of business owners seeking the best IT solutions at a favorable price. We have delivered 200+ projects and assisted more than 200,000 users with cloud computing solutions. With overseas offices in the USA, we are on the verge of global expansion and making inroads into new territories. We build, deploy and manage an array of custom software solutions in cloud-based products/ SaaS products. We are certified by International standard organization on three parameters- ISO9001: 2008 (Quality), ISO27001: 2005 (Security) and ISO20000: 2011 (Customer Satisfaction). Online24x7 is a Gold Certified partner in Cloud services. Our forte is developing and managing customer IT Applications as well as IT Infrastructure as Managed Services. 

Agile Solutions (GB) Ltd

Partner Directory

Agile Solutions GB is an independent organisation focused on information management working with a number of industry leading software vendors to help our clients select the best solution to meet their business needs. Our information management solutions, services and technology enable our customers to become more agile and reactive to the changing needs of the modern business world. We recognize that the quality, order, accessibility and presentation of data is key to any forward-looking business in a globalized market.  We ensure our clients receive the very best service that exceeds expectations.

CrimsonLogic Pte Ltd

Partner Directory

We deliver world-class Digital Government solutions that create value for citizens and businesses.For over 30 years, government and business partners around the world have put their trust in us to deliver innovative and sustainable solutions, products & services that meet diverse needs.   Together, we enable digital transformation in communities to positively impact lives and deliver world-class Digital Government solutions that create value for citizens and businesses and deliver excellence through our expertise in Trade Facilitation, Legal, Digital Government and Cyber Security – combined with a deep domain understanding of how agencies work, interact and provide services.  

Stabilify

Partner Directory

Stabilify is made up of a select cross-section of seasoned professionals with over 40 years of collective experience successfully delivering the most innovative Microsoft technologies across a broad spectrum of industries, including social services (health & human services, child welfare, etc.), healthcare and education. As a certified Microsoft Business Intelligence Partner, Stabilify’s staff has specific expertise designing, developing, configuring, and deploying custom solutions for:Power BIOffice 365Dynamics 365SQL Server Analysis Services (SSAS)SQL Server Integration Services (SSIS)SQL Server Reporting Services (SSRS)Dynamics CRM 2011, 2013 and 2015SharePoint OnlineSharePoint 2010 and 2013Azure Cloud ServicesVisit Stabilify’s site at www.stabilifytech.com or contact them directly at mspartner@stabilify.net for more information.

Intech Systems Pvt. Ltd.

Partner Directory

Intech specializes in Microsoft business solutions and developing industry specific add-ons. Intech has served various industries like discrete manufacturing, chemical industry, foundry, food & beverages, pulp & paper, retail, travel, ceramics, etc. We also focus on future technologies like IoT, Business Intelligence and Data Analytics. With Power BI, Intech has helped many of its customers streamline their business processes, get business data in greater detail and with more accuracy. Intech has developed many plug-and-play reports, available as a package, which can fetch data from various data sources such as Microsoft Dynamics, SAP, QuickBooks, Sage software,etc.Some of these reports are:Complete Account Receivable with agingAccount PayableInventoryInventory agingAR/AP/Inventory turnover ratio (DSI, DSO, DPO)RevenueRevenue SalesRevenue Actual BudgetExpenseExpense Actual BudgetIncomeBank FundCash flowBPR

GovMS

Partner Directory

Dos de nuestros pilares son la consultoría estratégica TIC y la implementación de proyectos de business intelligence y business analitycs, ambas avaladas por los más de 10 años de experiencia de nuestros socios fundadores.Somos una empresa compuesta por un equipo de profesionales con gran experiencia en el sector público y privado, con foco en el Apoyo estratégico, consultoría TI y consultoría BI. Nuestro deseo es ser su Socio tecnológico, entregando valor en nuestras propuestas y nuestra relación de negocios toda vez que esperamos transmitir nuestro conocimiento Instalando las capacidades en sus equipos de trabajo.Para lograr este sello de gobernabilidad entendemos que nuestros clientes podrán encontrar en GovMS los siguientes servicios:1. Consultoría de Data Governance: te acompañamos a potenciarte como Data Driver Company con un servicio productivo para estos fines.2. Desarrollamos proyectos de Inteligencia de Negocios y Big Data para convertir los datos en información y conocimiento. Ten tu propio Data Lake o Data Warehouse en Azure y navega tu información.3. Proyectos e iniciativas de IA: desarrolla junto a nosotros tus algoritmos matemáticos y métodos estadísticos que permitan mejorar tu toma de decisiones.4. Instalación de capacidades: aprende junto a nuestros colaboradores y desarrolla tus habilidades en tecnologías como PowerBI, Azure Synapse, Journey del Data Scientist, Sharepoint, Teams y otras.

Ergo

Partner Directory

Ergo is a world-class cloud and managed services provider that has been leading the way for over 25 years. Ergo was awarded Managed Service Company of the Year 2017 at the Tech Excellence Awards, along with the 2018 IT Project of the Year. We are also a Platinum Standard Deloitte Best Managed Company 2018, Microsoft Ireland Modern Workplace Partner of the Year 2018, Cloud Productivity Partner of Year 2017 and Microsoft Ireland MDM & Security Partner of the Year 2017. We aim to inspire clients with our solutions and unlock the power of digital. We bring you on a digital journey - optimising your digital capability to empower your business to be the best it can be through technology. The journey will unlock your ability to get ahead, stay ahead and win in your marketplace by maximising your ability to continuously evolve and respond to demand through agility.Ergo provides the end-to-end solution from licensing to creating a digital workplace to IT service management and hybrid infrastructure operations services. Our solutions are business use case driven, designed with innovative and creative thinking at their centre.  All are solutions are wrapped in security and managed services with 24*7*365 global support services.Ergo have several consultants who have been selected as Microsoft Most Valuable Professionals (MVPs) along with numerous Gold competencies including Data Analytics, Cloud Productivity, Cloud Platform and Application Development.Key services and offerings include:PowerBI (package services), Big Data Analytics, Business Intelligence, Database Integration Solutions, Data Warehouse Services, Power Platform, Machine Learning    

Lannacom Company Limited

Partner Directory

We are leaders in information and communication technologies for Universities. We strive to improve local’s abilities and skills to compete with international technology in today’s world. Our aim is to provide solutions based on customer’s needs, complying with the business ethics.   In business since 1993, we are a nationwide company with twenty-three years of experiences in supplying technology solutions as system integrators.  Based in the northern region of Thailand, we provide services from pain analysis, consulting and advice, design, provide, install, deploying, training and development, service and maintenance, evaluate and pain analysis as our business life cycle. Our customers include more than eighty-percent of Universities in Northern Thailand.  Service Offices ·        Chiang Mai Office: our headquarters and responsible for services within Chiang Mai and its nearby areas. ·        Phitsanulok Office: responsible for universities within the lower northern area including Nakorn Sawan, Phichit, Kamphaengphet, Phitsanulok, Sukhothai, Tak, Uttaradit, and Petchaboon. ·        Phayao Office: responsible for universities within the upper northern area as Chiang Rai, Phayao, Naan, and Phrae. ·        Bangkok Office: responsible for universities within Bangkok and the Eastern area. ·        Nakornrachasima Office: responsible for Northeastern area.

AURA CONSULTORIA CORPORATIVA LTDA

Partner Directory

A Aura Consultoria planeja e executa projetos de desenvolvimento ou reestruturação de soluções de Business Intelligence, aplicadas a ambientes locais, em nuvem ou híbridos. Nossa parceria com a Microsoft apoia o desenvolvimento de nossos negócios com a oferta de soluções tecnológicas como SQL Server e Power BI. A união de nossa expertise de negócios com as soluções Microsoft, proporciona experiências aderentes e de excelente custo benefício para nossos clientes.Nossos projetos de Business Intelligence utilizando Power BI são desenvolvidos utilizando uma estrutura padrão que objetiva garantir total governança e compliance sobre as informações de nossos clientes, entregando alto valor agregado ao negócio. Essa estrutura é subdividida em 4 grandes ondas:Levantamento de dados - Nessa onda é realizado todo o mapeamento das informações necessárias a definição do escopo do projeto, incluídas fontes de informação, métodos de conexão e esquemas de consumo de dados;Consolidação de dados - Nessa onda é realizada a consolidação dos dados, afim de produzir conhecimento sobre os mesmo. Trata-se aqui de segmentar, relacionar, dimensionar e medir os dados consolidados, preparando-os para o consumo via interface gráfica;Consumo de dados - Nessa onda trata-se do consumo dos dados consolidados, definindo-se aqui a governanca sobre os mesmos. Formaliza-se aqui toda a infraestrutura de segurança e acesso as informações;Experiência visual - Nessa onda é configurada a interface gráfica que proporcionará a experiência de interação com o usuário. Métodos e técnicas de visualização, interação e publicação são aplicadas afim de prover uma solução capaz de basear a tomada de decisão sobre negócios de forma ágil e segura.Os resultados da aplicação dessa estrutura padrão aos projetos tem sido a entrega ágil de soluções de Business Intelligence, totalmente aderentes as demandas de nossa carteira de clientes e do mercado.

Datamovements Limited

Partner Directory

Datamovements Limited are a GOLD Data Analytics partner and have successfully delivered PowerBI solutions and training to our customers, our Consultant (MCT's) can provide both the expertise of the products in the real-world along with training to meet your requirements.As a CSP (Cloud Solutions Provider) we can provide the Azure Services, including O365 & PowerBI licensing for your usersWe offer introduction 'Taster' Sessions to start your PowerBI journey and can create a custom engagement to suit the size and complexity of consulting/training you want.

Affirma Consulting

Partner Directory

Affirma delivers measurable business value. We’re a process and data-driven consulting firm that works with you to solve your business problems and build for your future. We believe in open communication and collaboration to understand the goals and visions of your project. Then our team of experts get to work. Your satisfaction is our focus, so you're guaranteed we'll hit timelines, stay within budget and not only get your project done, but get it done well. Our passion for customer satisfaction shows in our numbers. Over 98% of our previous clients respond that they would gladly work with us again. Let us show you the Affirma difference.  

Aleson ITC

Partner Directory

We work in BI from the start, helping companies to know their own companies with the focus of data. We try to help our customers developing BI systems using mainly Power BI from the earlier version of the tool. We have deployed project for Civil Infrastructures companies to control through Power BI dashboards and metrics the advance their build projects. One of these companies has projects in whole the globe and ned centralize the advances in its HQ. No w and after a strong data project to clear the data, the system is working in the company and helping them to show the costs and revenues with as a global to isolated point of view We work for the Brazilian company Alpargatas, where we deployed the main dashboards to control de metrics of their sells in EMEA, and growing uo the project. One of the main projects we developed is for a Law company in Spain, our customer is in te TOP 5 lawyer companies in the country, in the develop we take control of more than 500 metrics to help them to take better decisions.

SII POLSKA

Partner Directory

Sii Poland offers the best solutions available on the global market – modern systems and IT infrastructure of leading manufacturers of Business Intelligence class solutions mostly based on Microsoft stack as core offering.Business Intelligence solutions offered by Sii, carefully selected to meet your needs, will change your company into an intelligent company, where decisions are made based on the most up to date analytical data in a minimum amount of time. ·         You will define new areas for development and methods of generating income.·         You will learn if the objectives of the organization are being realized in a matter of minutes.·         You will improve the company’s efficiency, decision-making, customer relation management and reporting processesIn-depth knowledge will let you create an even better business strategy, which will be a guarantee of your success on the market.Power BI is our strategic choice since this is the most advanced and most flexible tool on the market - it is our preffered choice for our customers as well as for own reporting purposes.  Currently in SII, we have on board almost 100 Power BI specialists - ranging from data analyst, developers and architects. They are ready to share with you their knowledge about Power BI as well as help you with experience from many project developments we have conducted in the past. 

HMB, Inc.

Partner Directory

HMB is a Gold Partner in Microsoft's Data Platform and Data Analytics competencies, in addition to several others.  Our BI consultants have assisted customers start/expand their enterprise data platform using MS Power BI and other tools on the MS platform (both on-premises and Azure).Why HMB?HMB helps you capitalize on one of your most valuable assets – your data.HMB’s Data Visualization solutions enable business users to access critical information when they need it to make strong, strategic decisions, (all while reducing the time IT departments need to be involved). Here is what we believe makes BI Solutions successful: Connection not Collection Changes in the industry allow business the ability to skip expensive collection of data into a DataMart and instead use cutting edge BI tools to connect your applications with minimal performance impacts. Incremental Evolution Enterprise Business Intelligence is developed incremental over time to meet the needs of an evolving business. Success is achieved through BI planning, a roadmap and data governance. Stakeholder Alignment Build it and they will come rarely succeeds. We engage your stakeholders with a strong business acumen to uncover Key Performance Indicators (KPIs) that identify the performance of your business. 

Persepta

Partner Directory

Persepta utilizes a Best Practice methodology for all customer engagements which is critical differentiator for us in the Power BI services market.  Deploying Power BI is a complex initiative - one that requires significant thought and planning.  All Business Intelligence initiatives very quickly result in a success or failure based on the business user’s expectations, trust and perceived value of the provided solution.  Power BI initiatives which are not approached correctly can fail quickly resulting in an erosion of business user trust. Our team has leaders with 20+ years’ experience of successfully deploying Business Intelligence solutions and we are leveraging that experience to provide our customers with highly valued Power BI solutions.  Partnering with Persepta for your Power BI initiative will reduce risk and lead to a cost-effective, timely and business-trusted solution.  For Power BI, our team provides the following services: ·       Proof-of-Concept Solutions:   Reduced-scope solutions inclusive of full life-cycle elements from data integration/mart through to Power BI components ·       Power BI Data Prep:  Power BI is most effectively implemented through proper business requirements gathering and a thoughtful data architecture.    ·       Power BI Business Solutions:  Full life-cycle solution including Discovery, Assessment, Envisioning, Proofing, Solution Architecture Design, Development, Testing, Implementation and User Engagement 

OESIA

Partner Directory

Grupo Oesía trabaja con las soluciones Microsoft Power BI, desde hace más de tres años.Estudiamos las necesidades de nuestros clientes y les proponemos la solución más apropiada basada en Azure, mediante el empleo de Power BI Service.Realizamos el diseño de los informes con Power BI Desktop con acceso a las diferentes fuentes de datos, empleando para ello los conectores propios de Power BI. Para ello, preparamos distintas propuestas de visualización de datos al cliente gracias a nuestro amplio conocimiento del negocio, ya sea la Empresa Privada o la Administración Pública.Unificamos y homogeneizamos los datos desde Power Pivot adaptando las ETL, generando un repositorio único o DWH (Data Warehouse) para que nuestro cliente cuente con una base sólida sobre la que llevar a cabo acciones en su compañía, transformando los datos en información útil para el análisis y apoyo a la toma de decisiones. Ayudando desde la disminución de costes, hasta la creación de nuevos negocios.Como la información es muy dinámica, preparamos actualizaciones programadas mediante la instalación de servidores Microsoft Power BI on-premises Enterprise Data Gateway. Para ello, se tienen en cuenta las horas de mayor afluencia de tráfico al sistema para evitar cuellos de botella en la descarga de los informes PBIX, si bien, en función de la naturaleza de la información podría ser necesario la actualización incluso varias veces al día, pudiendo hacerse hasta 8 veces con licencias Pro y hasta 48 veces con licencias Premium, permitiendo en este caso además, actualizaciones incrementales con georéplica por países en el caso de tener sedes por el resto del mundo, haciendo el acceso a la información más ágil. Estmos empleando nuestro propio servidor con Windows Server 2016 on premise en nuestras instalaciones. Este servidor es manejado totalmente por el equipo de Power BI.Para poder compartir los informes en los departamentos se hace necesario el empleo de licencias Pro, que suele ser la solución más empleada por ser la más económica, si bien se hace un estudio en función del número de usuarios. En el caso de que el cliente utilice grandes volúmenes de espacio de almacenamiento o bien datasets con más de 1GB, se propone una solución con licencias Power BI de tipo Premium con capacidades P1, P2 ó P3 en función de sus necesidades, siendo además suficiente disponer de licencias gratuitas para poder acceder a la información publicada en el espacio Premium, con el consiguiente ahorro de costes por volumen.En Grupo Oesía se hemos realizado pruebas de concepto con licencia Premium, donde es de destacar que el empleo de un servidor dedicado implica tanto mayor rendimiento como estabilidad en el sistema, habiendo comprobado que la caída general del servicio Power BI que a veces, aunque raramente, sucede, no afecta al servidor con licencia Premium. Es por ello, que estamos valorando el paso a este tipo de licencia Premium.Nuestra confianza en la herramienta Microsoft Power BI para el tratamiento y visualización de la información es tal, que es la que empleada para la generación y distribución de la información en Grupo Oesía comenzando por los Directores de los diferentes departamentos y ampliando el acceso tanto a los Managers del Departamento de Operaciones como a los diferentes Key Account Manager del Departamento Comercial de todos los sectores donde tenemos presencia tanto de la Empresa Privada como de la Administración Pública. Para ello accedemos a nuestro sistemas SAP / BW, diferentes tipos de ficheros generados por las herramientas propias de gestión de la Compañía, bases de datos Oracle, MS SQL Análisis Services, MS SQL Server, etc. Desde estos datamarts, hemos preparado diferentes tipos de visualizaciones para los diferentes Departamentos. Grupo Oesía es Microsoft Gold Partner

Bespoke

Partner Directory

Bespoke are Power BI Specialists - working with clients across multiple industries, from Pharmaceuticals to Aerospace and Education to Real Estate. Experts in designing and deploying analytical dashboards which allow their clients to become more data-driven and make smarter, more intelligent business decisions. From one dashboard with a single data source, to numerous dashboards with multiple views, connected to various data sources - Bespoke will ensure that whatever your business intelligence requirements, they will provide you with the right solution. Further to this, Bespoke provide a variety of Power BI training programmes - these being for beginners, the more advanced and those requiring custom training tailored to their specific business. Having Gold partner status in Data Analytics and Silver in Data Platform as well as Cloud Platform, is testament to their expertise in the field of Power BI. 

ARQ Group PTY LTD

Partner Directory

Learn Power BI from a founding co-collaborator of Microsoft's Data Journalism Program and the winner of a Power BI Custom Visual award. Thought leaders in the model for data-driven storytelling, Enlighten Designs is globally leading in creative applications for interactive visuals. This immersive hands-on session is designed to guide you through the entire lifecycle of a Power BI report. Whether you’ve never opened Power BI Desktop before, or you’re already working with reports in Power BI, we’ll tailor the workshop to deliver new skills and value creation for your team. Delivered over two half-day sessions conducted on two consecutive days, you will develop deep expertise with this powerful cloud reporting tool. This engagement is delivered on-line via Teams and can accommodate up to 10 individuals who are ready to start with Power BI. All they need is their laptop, working space, and an internet connection to the Power BI service. ### Agenda **Day 1*** Overview of Power BI* General dashboard in a day hands-on labs using pre-prepped data and templates* Learn to connect to, import, and transform data from a variety of sources in hands-on lab sessions* Define business rules and KPIs* Learn about dashboard security, report sharing, and collaboration**Day 2*** Explore that data with powerful visualization tools and add-ins* Overview of Custom Visuals and publish to web functionality* Build a beautiful Power BI report* “Ask a Question” about your data**Note*** Pricing does not include travel and expenses.

FELIX CONSULTANTS PRIVATE LIMITED

Partner Directory

FELIX Consultants is a specialist in Information technology (IT) services, and deliver technology-driven business solutions that meet our clients’ strategic objectives. We are a team of engineers, consultants, and analysts aspiring to exceed your expectations with high quality, in-time & cost-effective engineering & IT services. By providing sustainable, efficient, and innovative work delivery, we work to offer end-to-end solutions to all your queries! Power BI Skills: Formulating business requirements Translating business requirements into technical ones BI software development, deployment, and maintenance Report curation and data modelling Data warehouse design Document contents in a data warehouse and meta-data storage Create technical documentation for BI interface Provide technical expertise in delivering business requirements Acting as SME for Power BI

Tiger Analytics

Partner Directory

Today, analytics and data science are not just nice-to- haves, but imperatives at the highest levels of business.Acquiring, storing and processing growing volumes of data; structured investigation to discover insights; advanced analytics & machine learning driven decisions; and an end-to-end pipeline that brings it all together can unlock hidden avenues of incremental revenue, optimized costs, and free cash flows for businesses. We deliver measurable business value using our experience across a range of commercial and open source tools & platforms, and a carefully curated talent mix that combines the best of Mathematics, Statistics, Computer Science, and Business Consulting skills.Most data science problems can be divided into three sequential phases – problem definition & data discovery, model estimation & validation, insights & business application. We have broad frameworks to systematically approach a wide variety of data science problems to ensure business value.With Power BI, an organization can • Enable data collaboration across departments for a truly "no silo" experience.• Perform petabyte-scale analytics instantly.• Put actionable insights in the hands of everyone. Write us to know how to fully harness your data, save time and achieve consistency in actionable insights.

Hexaware Technologies

Partner Directory

Hexaware Technologies has developed a highly skilled Power BI competency pool over the years. We have 100+ Power BI consultants. This group of consultants follow a collaborative approach where a knowledge pool has been created by them to remain updated with all the new and cool features of Power BI.  Our team have been leveraging Power BI to build interactive dashboards for clients enabling them to have a 360° view of their customers, services and products in sectors such as education, passenger airways, manufacturing, CPG, pharmaceuticals, healthcare, professional services, etc. Hexaware is on a mission to transform the experience of our customer’s customer by enabling them deliver personalized services. Using Power BI’s powerful visualization charts and representations, we have tried to give the business users a complete picture of their business performance by tracking their KPI’s, identify the issues and problems faced, areas that need improvement, etc. Leveraging our expert team of Power BI consultants and industry experts we have delivered powerful solutions such as Customer feedback analysis for one of the leading passenger airlines in India measuring the performance of their service delivery by capturing the data from all the touchpoints they had with the customer right from booking a flight, onboarding it and the in-flight experience. Using Power BI, we tracked the customer ratings for each of their services and identify the areas of improvement. The right KPI’s were identified for different roles to track how they have fared on the identified parameters. The solution enabled them to improve their NPS significantly. For the Internal Systems group of a leading professional services company, we have developed dashboards and reports for the top-level management and CEO. Based upon the role, a single dashboard was developed that tracked their KPI’s and the performance of their unit. This enabled all the members of their management council to keep an eye on their business. Since Power BI possess the capability to develop optimized dashboards for various devices such as desktops, tablets and mobiles, it enabled the business users to track their performance any time. This enabled the organization to have a real-time reporting capability saving time and efforts of the senior management. Hexaware was also awarded the CIO 100 award for the year 2018 for implementing this solution. Other success stories include customer retention analysis for a leading health and fitness service providers in UK. All the members were clustered into 4 buckets based upon their age and average monthly income and the clustered members are segmented into 4 quadrants based on the retention strategy devised for each segment. Clustering for the customer segmentation was done through R engine using k-means clustering. The segments are Young and rich, Young with average income, Middle aged with average income, Middle aged and rich. The objective of the dashboard is to track the high risk and high value members at each club so that the club manager can actively intervene when the member checks into the club and when their renewal is near. Members with a high-risk score were given personal attention and contacted to understand the issues and problems faced by them, resolve those issues and push them to renew their membership. The cases are entered, tracked and closed in the CS module of club management system. Retention trends were tracked monthly. The metrics tracked included no. of new members added, cancelled members and saved members to calculate the total no. of renewals. This enabled them to retain a significant number of members every month. The other works where we have received praise and appreciation from our customers include developing customer and product 360° dashboards for a leading e-commerce company, campaign analysis dashboard for a pharma company, Alumni network dashboard for universities, product level dashboard for a leading CPG firm, etc. Hexaware is highly focused in developing capabilities around self-service Business Intelligence tools to deliver the best BI solutions to its clients. Power BI is our preferred platform in delivering these solutions. Mumbai HQ: Tel: +91-022-67919595  Fax: +91-022-67919500              

ec4u expert consulting ag

Partner Directory

Mit der Unterstützung von Customer Analytics & Business Intelligence holen Sie mehr aus Ihrer Customer Journey heraus. Anhand von regelmäßig berechneten KPIs erhalten Sie beispielsweise ein klares Verständnis über die Leistungsfähigkeit Ihrer Prozesse, Kampagnen und mehr. Mit Hilfe von Business Intelligence lassen sich Kundenverhalten analysieren oder Trends frühzeitig erkennen und anschaulich darstellen. ec4u expert consulting ag unterstützt Sie basierend auf Ihren Daten, die digitale Grundlage für unternehmerische Grundlagen zu schaffen. Unsere Power BI Leistungen:Evaluation Ihrer Use Cases mit ersten LösungsszenarienPilotprojekte im agilen ProjektansatzScale-Out & Implementierung des Power BI LösungsportfolioEnablement Ihrer Mitarbeiter, zur wertsteigernden Verankerung in Ihrem UnternehmenSelf Service BI zur selbstständigen Gestaltung eigener Dashboards in Ihren FachabteilungenTrainings für den sicheren Umgang mit Daten, Analysen & Dashboards Sie möchten tiefer in mögliche Customer Analytics- & Business Intelligence-Szenarien eintauchen, dann erfahren Sie hier mehr dazu. Wir freuen uns auf eine gemeinsame Zusammenarbeit sowie den Austausch mit Ihnen.