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Service Outage/Degradation

No known issues: Power Bi Is running smoothly

Awareness
 

Users may not be able to share Power BI apps to external users who have never accepted a sharing invite from Power BI before. Content shared with B2B users that have already accepted their invite continues to be accessible. Engineers are working on resolving this issue as quickly as possible. Next update: 12/18/2017 @ 15:00 PST.


Publishing organizational content packs will fail if the access list contains at least one Office 365 modern group. Engineers are working on resolving this issue. In the interim to publish your content pack, consider replacing the Office 365 modern group with individual users or an Azure Activity Directory security group. Next update: 01/10/2018 @15:00 PST.

For Power BI Embedded service status, click here.

Top issues and questions

  1. What if my data isn't up to date?

    If your dashboards or reports aren't showing your latest data, here are some things to check.

    • Make sure you've set up refresh.
      Follow these instructions to set up scheduled refresh or start a one-time "refresh now".

    • Is your data stored in OneDrive?
      Power BI checks OneDrive for changes to your data once an hour. If you need the data sooner, you can click "REFRESH NOW", but only once every five minutes. Learn more about refresh for data in OneDrive.

    • Are your tiles out of date?
      Tiles for direct query data sources are refreshed once every ten minutes.

  2. The AS Connector won't install or I can't connect to data.
  3. I get an error refreshing data with the Power BI Personal Gateway.

    Please take a look at our Personal Gateway troubleshooting guide for more information.

  4. I need help signing up for Power BI.

    If you get an error message when signing up for Power BI, please consult these common errors and workarounds.

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National clouds

If you are a national clouds customer, please see your options on our national clouds page or search for answers and tips in the Power BI community.

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