Service Status Per Region
Starting December 14, 2019 03:00 UTC.
Ending December 14, 2019 06:00 UTC.
Power BI service may be unavailable for a short period of time (10 to 30 Minutes) as part of planned maintenance, During this time users located near to the listed clusters or with tenants located in this clusters may experience issues accessing Power BI service and background operations may not complete successfully. After the maintenance window is complete, to refresh cached DNS values, all users should restart open browser windows, Power BI Mobile app users will need to verify they are using the most recent app, sign out and sign back in to the app. Once maintenance is complete and required actions are taken we expect the service to operate normally.
Top issues and questions
- What if my data isn't up to date?
If your dashboards or reports aren't showing your latest data, here are some things to check.
Make sure you've set up refresh.
Follow these instructions to set up scheduled refresh or start a one-time "refresh now".
Is your data stored in OneDrive?
Power BI checks OneDrive for changes to your data once an hour. If you need the data sooner, you can click "REFRESH NOW", but only once every five minutes. Learn more about refresh for data in OneDrive.
Are your tiles out of date?
Tiles for direct query data sources are refreshed once every ten minutes.
Troubleshooting data refresh.
Common scenarios faced when refreshing data are listed here.
- I am having trouble connecting to my data.
- I am having trouble sharing a Power BI dashboard or report.
- How do I administer Power BI in my organization?
- I need help signing up for Power BI
If you get an error message when signing up for Power BI, please consult these common errors and workarounds.
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