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Service Status Per Region
  Europe
  America

Asia Pacific
  •  Good
  •  Degraded
  •  Outage
  •  Information
Service Outage/Degradation

No known issues. Power BI is running smoothly.

Awareness

Users trying to access shared reports that they have access to may intermittently get the "Request Access" page instead. As a workaround, users can refresh the page which should display the report. Engineers are working on a fix and we will provide an ETA soon. Next update @ 9/28/18 at 1:00 PM PDT

Customers who have Power BI reports that are stored in and refreshed from OneDrive and contain organizational store custom visuals can become corrupted when they refresh. Affected reports will fail to open.

Workarounds:
- Upload the pbix file directly to Power BI (instead of using OneDrive)
- Replace the org store custom visual with one from the custom visual marketplace, or one manually downloaded, and then republish the report
- If the org store visual is not being used on any pages, delete it from the report and republish

Engineers are working on the fix and expect it to be deployed to production by end-of-day 9/28. Next update @ 9/24/18 at 11:00 PDT.

Customers using the Power BI embedded javascript API may receive an error while setting or getting page-level filters or visual-level filters. As a workaround, customers can pass in any filter object in load config. Engineers have developed a fix and are targeting deployment to be completed by end-of-day 9/23. Next update @ 9/24/18 at 6:00 PM PDT.

Customers using relative date slicers will have problems when trying to change the time period value (e.g. weeks, months) using their mouse. As a workaround, users can use the keyboard to select the desired time period and press enter. Engineers have developed a fix and expect it to be deployed by end-of-day 9/23. Next update @ 9/24/18 at 6:00 PM PDT

Some Power BI users directly accessing a dashboard in a workspace with read-only permissions are unable to post comments. Engineers have developed the fix and expect it to be deployed by end-of-day 9/28. Next update @ 9/28/2018 at 6:00pm PDT

Customers, using the IE11 browser, will experience browser crashes when interacting with reports that contain column charts. As a workaround, customers can use a different browser. Engineers have developed the fix and expect it to be deployed by end-of-day 9/23. Next update @ 9/24/2018 at 6:00 PM PDT

Customers may have problems using Javascript APIs to set the slicer value. As a workaround, customers can pass any filters array in report load configuration (empty filters array works as well). Engineers are working on a fix and expect it to be deployed by end-of-day 9/28. Next update @ 9/26/18 at 6pm PDT.

Customers using Safari or the Power BI mobile app on devices running Apple iOS 10 will have issues rendering Reports. As a workaround, customers can update their device to iOS 11 or 12 (if supported). Engineers are working on a fix and will have an ETA soon. Next update @ 9/28/18 at 06:00 PM PDT.

For Power BI Embedded service status, click here.

焦點議題和問題

  1. 如果我的資料不是最新狀態,該怎麼做?

    如果您的儀表板或報表未顯示最新的資料,以下是要檢查的一些事項。

    • 請確定您已經設定重新整理。
      遵循這些指示來設定排程的重新整理,或開始一次性的「立即重新整理」。

    • 您的資料儲存在 OneDrive 嗎?
      Power BI 會每小時檢查一次 OneDrive 中您資料的變更。如果您需要更快取得資料,您可以按一下 [立即重新整理],但只能每隔五分鐘一次。深入了解 OneDrive 中的資料重新整理

    • 您的圖格過期了嗎?
      直接查詢資料來源的圖格會每十分鐘重新整理一次。

    • 針對資料重新整理進行疑難排解。
      重新整理資料時會碰到的常見情形已列於此處

  2. 我無法連線至我的資料。
  3. 我無法共用 Power BI 儀表板或報表。
    • 在 Power BI 中與他人共同合作。
      共用儀表板與報表。

    • 針對共用的內容進行疑難排解。
      請參閱此處的<限制與考量>與<針對共用問題進行疑難排解>章節。

  4. 如何在組織中管理 Power BI?
  5. 我需要註冊 Power BI 的協助。

    如果您在註冊 Power BI 時收到錯誤訊息,請參閱這些常見錯誤與因應措施。

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